Here to help. 

Tides Medical portals are not available at this time, but our commitment to over-the-top customer service remains. We are here to support you with: 

  • reimbursement requests
  • invoicing
  • submit intakes
  • shipping/fulfillment inquiries
  • and any other questions you may have.

Here’s how and when you can contact us:

Call us at 888-494-4441 or email customerservice@tidesmedical.com 

Our team is available M-F 9 am – 5 pm central time.

 

Benefits verification for your patients
Tides Medical Agent and Provider

Interested in becoming a Tides customer?

  1. Submit your New Account Form
  2. Sign your agreement
  3. Log in to MyPortal
  4. Submit your first intake

request access to customer portal

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