888-494-4441

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Resource Center

Pay online via the Tides payment portal:

View invoices and make payments with ease

For questions about the portal or to gain access, contact customerservice@tidesmedical.com or call 888-494-4441.

Customer Service

Phone: 888-494-4441
Fax: 781-823-0321
Email: customerservice@tidesmedical.com
For:

  • Ordering inventory
  • Requests for more print material/forms
  • Submitting Tissue Usage forms
  • Paying and reviewing invoices

Reimbursement

Phone: 800-318-0419
Fax: 337-205-3599
Email: reimbursement@tidesmedical.com
For:

  • Submitting Patient Intake forms
  • Answering reimbursement questions
  • Verifying coverage
  • Get support for billing and denials from your Field Reimbursement Manager

Accounting

Phone: 888-494-4441
Email: accounting@tidesmedical.com 
For:

  • Paying invoices
  • Answering questions regarding payments
Payment Portal

Quick Resources

Tides is dedicated to ensuring our customers are confident in the products they are using on their patients which is why we put a strong emphasis on our resources and education surrounding our product offerings and services.

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Submit a patient intake form