supporting you
empowering clinicians.
At Tides Medical, we are committed to helping our customers expand patient access to advanced wound care solutions. We strive to provide you with what you need, when you need it. Our expert customer service team is available to answer your questions at 888-494-4441 or customerservice@tidesmedical.com.


Pay Online via the Tides Customer Portal:
Make Payments with Ease • Submit Claims Support Requests • Access Physician Office Program Resources
For questions about the customer portal or to gain access, contact customerservice@tidesmedical.com or call 888-494-4441.
Tides Medical